Model N enhances its customer training experience with UpsideLMS

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Business Need

Model N faced critical challenges that hindered customer training and software adoption:

Complex software led to incorrect usage, posing significant business risks.
Event-driven, in-person training models were inefficient and lacked scalability.
An urgent need for on-demand, accessible training solutions to empower customers and maximize software adoption.

Highlights

Invince addressed these challenges with its robust UpsideLMS solution:

Self-Paced, On-Demand Learning: Subscription-based access with short videos, live session recordings, and reference materials for continuous learning.
Personalized Learning Portals: Secure, branded, and role-specific content tailored for individual customer needs.
Gamified Learning: Increased engagement through point-based rewards, leaderboards, and mobile accessibility.
Scalable and Efficient Training Processes: Seamless scalability to handle growing user demands while enhancing software utilization.
Customer-First Excellence: 24/7 dedicated support and regular system upgrades for uninterrupted, cutting-edge training experiences.

This solution empowered Model N to enhance productivity, streamline training, and ensure effective use of their software across a growing user base.